The emergency line is only for reporting serious incidents’ that are ongoing or that have occurred during a recent Kapten ride where an incident has led to injury, a serious threat to life or illegal activity.
If you have been injured or feel that you are in danger, call 999 for urgent assistance.
Our Emergency Response Team will not be able to assist you for general enquiries. To reach our Driver Support Team for general assistance, please email Partners@kapten.com
For emergency use only:
+44 20 3966 2995
To ensure the safety of drivers attempting to contact our Emergency Response Team, repetitive misuse of the line may result in action against your account.