Our Driver Emergency phone line is open 24/7. You can reach the Emergency Response Team via our Driver Care phone number: 0203 868 9363.
The emergency line is only for reporting serious incidents that are ongoing or that have occurred during a recent Kapten ride where an incident has led to injury, a serious threat to life or illegal activity.
If you have been injured or feel that you are in danger, call 999 for urgent assistance.
Our Emergency Response Team will not be able to assist you for general enquiries. To reach our Driver Support Team for general assistance, please email Partners@kapten.com
To ensure the safety of drivers attempting to contact our Emergency Response Team, repetitive misuse of the line may result in action against your account.